Privacy Policy

Your privacy is important to us. This document sets out the Privacy Policy for the Get Reading Right website, www.getreadingright.co.uk and includes information about how we use your personal information and cookies.

Get Reading Right Ltd (“Get Reading Right”) is committed to providing you with the best possible customer service experience. Get Reading Right is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site, which can be viewed without providing personal information. However, for access to future Get Reading Right customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or for the provision of services related to those we offer. Those companies will be permitted to obtain only the personal information they need to deliver the service. Get Reading Right takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information, on terms no less favourable than those with which we comply.

Use of your personal information

For each visitor to reach the website, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times, purchases or transactions completed and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward and will adhere to our updated practices.

Changes to this Privacy Policy

Get Reading Right reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the website or the services we offer.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Get Reading Right reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Cookies

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

Typically, we use cookies to deliver the following services throughout the pages of our website:

  • To enable us to recognise your device so you don’t have to give the same information repeatedly;
  • To recognise that you may have requested that we remember your username and password so you don’t need to enter your details each time you visit the site;
  • To ensure that if you are purchasing a product or service via our websites, your experience is smooth and secure; and
  • To record what people like and don’t like on the website and the popularity of various elements of the website so that we can ensure that it works properly at points of high usage.

Get Reading Right uses this type of information to help improve the services it provides to its users.

Contacting us

Get Reading Right welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us directly at info@getreadingright.co.uk.